ME Services
Supervision and Maintenance
Mob-Energy will support you throughout the life of your recharging solution. From systems management to equipment upgrades, supervision and maintenance, our software and teams are at your side to monitor and optimise your EVSE in real time.
Mob-Energy will support you throughout the life of your recharging solution. From systems management to equipment upgrades, supervision and maintenance, our software and teams are at your side to monitor and optimise your EVSE in real time.
Supervision & System Management
Supervision & System Management
With a single software package, you can manage access to your recharging service, set the associated tariffs, monitor the operating status of your charging stations and analyze charging sessions.
System Management services also cover your solution’s 3G/4G and WIFI connectivity, as well as payment services for credit card payments.
Finally, upgrades to the on-board software of your solution and its charging points are regularly carried out remotely (OTA – over the air) to enrich and enhance your charging experience.
Charging point supervision
Connectivity and Monetization
Remote updates
Maintenance
Maintenance
To ensure a high level of reliability and extend the life of your equipment, preventive maintenance is carried out annually. This consists of a series of checks and replacement of parts to keep your equipment running smoothly.
In the event of a malfunction observed by the Operations team on your solution, diagnostics are carried out, leading in most cases to a remote resolution.
If the diagnosis requires on-site intervention, a Mob-Energy technician is called in to carry out physical maintenance on the installation.
Preventive maintenance
Stand-alone remote maintenance
On-site interventions
Your customized project
Every parking lot is different. Every customer has his or her own recharging needs.
That’s why our solutions are modular and scalable, so that your recharging infrastructure is perfectly suited to your needs at all times.
